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Our Promise to You

Daedalus Designs is committed to your satisfaction and peace of mind with every purchase. We are a community of design enthusiasts, and our team is dedicated to making your shopping experience a delight.

Expertly Vetted Brand Partners

We work to ensure that each Brand we carry has strict standards for service and quality, which enables us to maintain the integrity of our listings.

Price-Match Guarantee

Found a lower price for our Brand Partner's items? We'll match any authorized dealers elsewhere.

Buyer Protection

If your item arrives not as described, we’ll work with you and our Brands Partners to make it right.

Confidence at Checkout

We accept multiple payment options for your convenience and provide comprehensive fraud protection and prevention.

Exceptional Support

Our super friendly support will assist you make the most informed purchase possible.

Fast & Traceable Delivery

Our best-in-class carrier network provide reliable shipping across the U.S. and more than 200+ countries.

Worry-Free Cancellations

You have a 12-hour grace period in which to reconsider your purchase, with no questions asked.

Expertly Vetted Brand Partners

Expertly Vetted Brand Partners

Our team of industry experts thoroughly evaluates all Brand Partners and makers, so that listings on Daedalus Designs are high quality and offered by experienced professionals.

Price-Match Guarantee

Price-Match Guarantee

If you discover the same Brand Partner's item listed for less by the other authorized retailers / dealers elsewhere, we'll match the price.

*The Price-Match Guarantee applies to advertised list prices by the same Brand by other retailers for the same item.

*To qualify for our Price-Match Guarantee, contact our Customer Support team with a copy of the lower advertised list price within 7 calendar days of purchasing.

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Buyer Protection

In the unlikely event that you receive an item that is significantly different than described or that has been damaged in transit, we’ll work with you and our Brand Partners to make it right.

Your purchase is eligible for Buyer Protection if:

Your purchase is eligible for Buyer Protection if:

☑️The order was placed online through our secure checkout

☑️The item is significantly different from described (photos evidence must be emailed), was damaged in transit or never arrived

☑️You reported the issue within 7 calendar days of the delivery date (or the promised delivery date, for non-delivered items)

Your purchase is not eligible for Buyer Protection if:

Your purchase is not eligible for Buyer Protection if:

☑️ You are returning an item that was accurately described and not damaged in transit. (Note that in these cases, you may still be able to return the item if permitted under our Brand Partners' stated return policy)

☑️ You elected to arrange your own shipping or retrieve the item in-person

Daedalus Designs reserves the right to update or modify the terms of this guarantee at any time.

All deliveries are carbon neutral
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